Refund Policy

1. General Principles

Since DreamDance provides digital virtual credit services, refunds are generally not supported once credits have been consumed. We strongly recommend users fully utilize the free credits before making a purchase.

2. Refund Application Process

If you have not consumed any credits after purchase and wish to apply for a refund, please contact our support team within 14 days of purchase. **We commitment to providing a clear response within 3 business days of receiving your application.**

3. Customer Support Guarantee

In compliance with Creem.io's requirements, the DreamDance team is dedicated to providing efficient customer support. We will ensure timely communication and resolution for all payment-related inquiries or disputes.

Last Updated: February 24, 2026

Contact: support@dreamdance.xyz